We can assist with relocating your existing bed and mattress within your home or arrange for its disposal. Please note that we are unable to transport your existing bed and mattress to a new location.

Yes, we ensure that your bed is fully assembled and operational upon delivery. We will verify that all functions are working correctly before we leave.

Certainly! Our team will guide you through the bed’s controls and functions to ensure you are comfortable with its operation.

Yes, we recommend that electric beds undergo an annual service to maintain optimal performance. We can assist in arranging this service for you.

If you are accessing government funding for your electric bed, an Occupational Therapist’s report is typically required. If you are purchasing privately, while not mandatory, we recommend consulting with an Occupational Therapist to help determine the best bed and mattress for your needs.

For your convenience, we offer an optional battery backup that provides enough power for the bed to reach a safe position, allowing for easy transfer in and out of bed.

While it’s recommended to use a profiling mattress that can flex with the bed’s adjustments, your current mattress may be compatible if you’ve previously used an adjustable bed.

Yes, we offer complimentary in-home demonstrations. This allows you to try out the bed and ask any questions you may have about its features.

Absolutely! We offer a range of accessories, including bed rails and battery backups. During your demonstration, we will walk you through the available options.

In-home demonstrations typically last between 30 to 60 minutes. We take the time to ensure that you are fully informed and comfortable with your bed and mattress selection.

Yes, we offer a selection of high-quality mattresses, which you will be able to test during your demonstration.

If you require a pressure-relieving mattress for high-care needs, please inform us when scheduling your demonstration. We will ensure that the appropriate options are available on the day of your trial.

Yes, all our products meet industry-leading standards and are eligible for purchase through My Aged Care or NDIS funding. We recommend reviewing the relevant government websites for guidance on accessing these funds. If you need assistance, we are happy to provide clear, easy-to-follow instructions to help you through the process.